Transaction is still pending (unconfirmed)

My sending transaction is still pending, what’s wrong?

The Bitcoin network may have some latency from time to time when it is heavily used. This leads to longer waiting times until your sending transactions are being processed and confirmed. Relai can’t influence this unfortunately. So all you can do is wait it out. Usually after a couple of hours or at most after one day, the sending transaction should go through.

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What is an order id?

Each order has its own number with which it can be identified.

Where can i find it?

1. Switch to the 1st tab (previously invested) where you can see all your investments.

2. Click on the order you want to know the order id of.

3. You will find in this overview the order id (marked green)