Which exchange rate is used?

If you buy Bitcoin: We’ll use the exchange rate from bity.com at the moment your payment arrives in our bank account.

If you sell Bitcoin: We’ll use the exchange rate from bity.com at the moment you sell your bitcoin

Where can I see the exchange rate in the app?

  1. Switch to the first tab “invested so far”
  2. Click on the order of which you want to know the exchange rate
  3. Here you can see the exchange rate

Would you like to contact us?

What is an order id?

Each order has its own number with which it can be identified.

Where can i find it?

1. Switch to the 1st tab (previously invested) where you can see all your investments.

2. Click on the order you want to know the order id of.

3. You will find in this overview the order id (marked green)