What can I do if the bank charges fees for the transfer?

When you initiate a wire transfer there could be 3 options:

  1. Banking fee charged to the client (could be up to EUR 20 for the client – 0 for the benificiary)
  2. Shared banking fee (between EUR 0.10 and EUR 0.50 for the client – 0 for the beneficiary)
  3. Banking fee charged to the beneficiary (0 for the clients – could be up to EUR 20 for the beneficiary)

The concerned clients may choose option 1 but should use option 2 (shared banking fee)

As it is a normal SEPA transfer, banks should not charge a fee for it. Alternatively, a free account from Revolut, Bunq, N26 or similar can be used.

Would you like to contact us?

What is an order id?

Each order has its own number with which it can be identified.

Where can i find it?

1. Switch to the 1st tab (previously invested) where you can see all your investments.

2. Click on the order you want to know the order id of.

3. You will find in this overview the order id (marked green)